Who we are
This website is run by Baslo. We are responsible for any personal information collected through it. You can contact us at hello@baslo.co.uk or on 07514 762602.
What we collect
If you request a callback or contact us, we collect the details you give us: your name, phone number, business name, the services you’re interested in and your preferred time to call. If you email, call or message us, we also receive your email address or phone number and whatever you choose to tell us.
How we use it
We only use your details to reply to your enquiry and, if you become a client, to provide our services. We never sell your information or share it for anyone else’s marketing. We will not add you to a mailing list without asking first.
Our legal basis
We use your details because you asked us to get in touch (steps before a contract), and because we have a legitimate interest in replying to business enquiries. Analytics cookies are only used with your consent.
Our callback form opens WhatsApp with your message ready to send. If you send it, your message is handled by WhatsApp (owned by Meta) under its own privacy policy.
Cookies and analytics
This website does not set any cookies unless you accept analytics cookies. If you accept, we use Google Analytics to see how many people visit and which pages they look at, so we can improve the site. Google may process this information on servers outside the UK. We do not use advertising cookies.
Your choice is remembered in your browser. You can change it at any time using the “Cookie settings” link at the bottom of the home page, or by clearing this site’s data in your browser.
Hosting
Like every website, our hosting provider automatically records basic technical details, such as your IP address and browser type, to deliver the site and keep it secure.
How long we keep it
If you don’t become a client, we delete your enquiry within 12 months. If you do, we keep your details for as long as we work together and as long as the law requires for our records.
Your rights
You can ask to see, correct or delete the information we hold about you, or object to how we use it. Just email hello@baslo.co.uk. If you’re unhappy with how we handle your information, you can complain to the Information Commissioner’s Office at ico.org.uk.
Changes to this policy
If we change how we use your information, we will update this page and the date at the top.